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• Patient Satisfaction Analysis at Bhayangkara Hospital, Level III, Korbrimob: Strategy for Improving PREMs/PROMs with AI Chatbots on WhatsApp in 2025

  Rike Rayanti , Susanna Halim , Alamsyah

  211-216

  2026-10-14

  Statistics: 0

• Analysis of the Quality of Health Services on Outpatient Satisfaction at the Outpatient Clinic of Kolodale Regional Hospital, North Morowali Regency, Indonesia

  Harniati , Mohammad Basri , Rosdiana Syakur , Oktavianus Pakingki

  11342-11350

  2023-12-20

  Statistics: 364

• Analysis of Outpatient Satisfaction at Sylvani Hospital: The Influence of Service Quality on the Patient Satisfaction Index

  Sugianto , Alamsyah , Susanna Halim

  550-556

  2025-04-30

  Statistics: 225

• The Relationship Between Inhibiting Factors and the Implementation of the Occupational Safety and Health Management System

  Sri Wahyuni Nasution , Shefira Aprilia , Chrismis Novalinda Ginting

  634-642

  2023-12-25

  Statistics: 251

• Analysis of Nursing Service Quality Based on Servqual and Al-Islam Kemuhammadiyahan Values as Determinants of BPJS Patient Loyalty

  Nova Rita , Linda Handayuni , Sri Nova Deltu , Mandria Yundelfa , Farisa Anggela

  845-852

  2025-12-25

  Statistics: 107

• The Impact of BPJS Health Post-Claim Refunds on Hospital Administrative Services

  Baiq Dian Septina , Sastrawan , Sabar Setiawan

  975-981

  2025-05-31

  Statistics: 13

• The Relationship Between Patient Satisfaction from Food Quality and Health Clinic Cleanliness

  Pius Weraman , Wawan Kurniawan , Devin Mahendika , Sri Handajani , Ernawati Umar

  10740-10749

  2023-12-20

  Statistics: 945

• The Role of Risk Management in Improving Patient Safety at Budi Kemuliaan Hospital, Batam

  Susanna Halim , Juanna Soehardy , Alamsyah

  791-800

  2026-05-25

  Statistics: 11

• Evaluation of Time Constraints for Providing Electronic Medical Record Documents at Murni Teguh Hospital, Medan

  Sri Lestari Ramadhani Nasution , Hafiz Hawari Siregar , Maco Chan Adnan , Ermi Girsang

  11796-11802

  2023-12-20

  Statistics: 175

• Analysis of Symptoms of Sick Building Syndrome for Nurses in Hospital Inpatient Rooms

  Endang Purnawati Rahayu , Riri Maharani , Doni Jepisah , Ade Idra Suhara

  770-774

  2023-02-28

  Statistics: 513